ARCOM

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Abdullah, A H, Yaman, S K, Mohammad, H and Hassan, P F (2018) Construction manager’s technical competencies in Malaysian construction projects. Engineering, Construction and Architectural Management, 25(02), 153–77.

Abejide, O S (1997) Solid soilcrete blocks for low-cost buildings: a Nigerian case study. Building Research & Information, 25(02), 115–9.

Alkoc, E and Erbatur, F (1997) Productivity improvement in concreting operations through simulation models. Building Research & Information, 25(02), 82–91.

Arantes, A and Ferreira, L M D (2020) Underlying causes and mitigation measures of delays in construction projects. Journal of Financial Management of Property and Construction , 25(02), 165–81.

Besaiso, H, Fenn, P, Emsley, M and Wright, D (2018) A comparison of the suitability of FIDIC and NEC conditions of contract in Palestine. Engineering, Construction and Architectural Management, 25(02), 241–56.

El-Rasas, T and Marzouk, M (2020) Fuzzy model for assessing delays in Egyptian residential projects. Journal of Financial Management of Property and Construction , 25(02), 225–46.

Enshassi, A (1997) Construction projects and the environment in Palestine. Building Research & Information, 25(02), 111–4.

Forsythe, P J (2007) A conceptual framework for studying customer satisfaction in residential construction. Construction Management and Economics, 25(02), 171–82.

Gavieta, R C (1997) Socio-economic and spatial indicators for household energy for a tropical urban community in urban Manila. Building Research & Information, 25(02), 124–8.

Gavieta, R C and Onate, C E (1997) Building regulations and disaster mitigation: the Philippines. Building Research & Information, 25(02), 120–3.

Giti, D M, K'Akumu, O A and Ondieki, E O (2020) Enhanced role of private sector through public private partnerships in low income urban housing in Kenya. Journal of Financial Management of Property and Construction , 25(02), 293–312.

Graafland, J and Nijhof, A (2007) Transparency, market operation and trust in the Dutch construction industry: an exploratory study. Construction Management and Economics, 25(02), 195–205.

Gunarathna, C, Yang, R J and Fernando, N (2018) Conflicts and management styles in the Sri Lankan commercial building sector. Engineering, Construction and Architectural Management, 25(02), 178–201.

• Type: Journal Article
• Keywords: Management; Case study; Construction;
• ISBN/ISSN: 0969-9988
• URL: https://doi.org/10.1108/ECAM-10-2016-0233
• Abstract:
  The purpose of this paper is to understand the prevailing conflict management styles in Sri Lankan commercial building industry from the main stakeholders’ perspective. The dual concern theory is applied to this study as a theory foundation. The Sri Lankan commercial building industry is currently experiencing a construction boom after 30 years of civil war. Creating a dispute free environment through well conflict management is one of the main ways to keep the continuous demand and development of construction. However, the Sri Lankan construction sector is arranged in such a way that they directly approach the dispute resolution rather than avoiding the dispute initially through proper conflict management. Four cases are selected for this study with the intention of conducting meetings with three main stakeholders of each case who represented client, consultants and contractors, respectively. The research findings reveal that compromising is the most common conflict management style used by the industry. Forcing style obtained the second place in the ranking whereas obliging and avoiding received third and fourth places. This study is conducted to provide a full picture of conflicts faced by the Sri Lankan commercial building industry and their proper management so that the future projects will use this information to diminish the destructive effects of conflict situations and provide a real value for money.

Hua, G B (2007) Applying the strategic alignment model to business and ICT strategies of Singapore's small and medium-sized architecture, engineering and construction enterprises. Construction Management and Economics, 25(02), 157–69.

Jannadi, M O (1997) An effective safety programme for a concrete product manufacturing plant. Building Research & Information, 25(02), 92–100.

Jolly Cyril, E and Singla, H K (2020) Comparative analysis of profitability of real estate, industrial construction and infrastructure firms: evidence from India. Journal of Financial Management of Property and Construction , 25(02), 273–91.

Kavishe, N, Jefferson, I and Chileshe, N (2018) An analysis of the delivery challenges influencing public-private partnership in housing projects. Engineering, Construction and Architectural Management, 25(02), 202–40.

Leung, M-Y and Chan, H K L (2007) Antecedents of commitment in construction management. Construction Management and Economics, 25(02), 113–27.

Li, H (1997) Determinants of knowledge-based expert system success in construction engineering. Building Research & Information, 25(02), 101–6.

Liu, J, Lin, S and Feng, Y (2018) Understanding why Chinese contractors are not willing to purchase construction insurance. Engineering, Construction and Architectural Management, 25(02), 257–72.

Loffler, M (1997) Foamglass as spacer in multiple-glazing. Building Research & Information, 25(02), 107–10.

Lu, X and Davis, S (2018) Priming effects on safety decisions in a virtual construction simulator. Engineering, Construction and Architectural Management, 25(02), 273–94.

McCord, M (2020) An exploratory investigation into the relationship between energy performance certificates and sales price: a polytomous universal model approach. Journal of Financial Management of Property and Construction , 25(02), 247–71.

Pan, W, Gibb, A G F and Dainty, A R J (2007) Perspectives of UK housebuilders on the use of offsite modern methods of construction. Construction Management and Economics, 25(02), 183–94.

Pheng, L S and Tan, S K L (1997) The measurement of just in time wastage for a public housing project in Singapore. Building Research & Information, 25(02), 67–81.

Radosavljevic, M and Horner, M (2007) Process planning methodology: dynamic short-term planning for off-site construction in Slovenia. Construction Management and Economics, 25(02), 143–56.

Sa'eed, A, Gambo, N, Inuwa, I I and Musonda, I (2020) Effects of financial management practices on technical performance of building contractors in northeast Nigeria. Journal of Financial Management of Property and Construction , 25(02), 201–23.

Trigunarsyah, B (2007) Project designers' role in improving constructability of Indonesian construction projects. Construction Management and Economics, 25(02), 207–15.

Wang, C-H, Tsai, C-C and Cheng, Y-Y (2007) Knowledge-based diagnosis model for PCM executing problems in public construction. Construction Management and Economics, 25(02), 129–42.

Wesz, J G B, Formoso, C T and Tzortzopoulos, P (2018) Planning and controlling design in engineered-to-order prefabricated building systems. Engineering, Construction and Architectural Management, 25(02), 134–52.

Zhang, Z, Koh, Z Y and Ling, F (2020) Benchmarking contractors’ financial performance: case study of Singapore. Journal of Financial Management of Property and Construction , 25(02), 183–99.