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Bordass, B, Cohen, R, Standeven, M and Leaman, A (2001) Assessing building performance in use 2: technical performance of the Probe buildings. Building Research & Information, 29(02), 103–13.

Bordass, B, Cohen, R, Standeven, M and Leaman, A (2001) Assessing building performance in use 3: technical performance of the Probe buildings. Building Research & Information, 29(02), 114–28.

Bordass, B, Leaman, A and Ruyssevelt, P (2001) Assessing building performance in use 5: technical performance of the Probe buildings. Building Research & Information, 29(02), 144–57.

  • Type: Journal Article
  • Keywords: benchmarks; briefing; chronic problems; continuous improvement; design factors; factors for success; feedback; innovation; productivity;
  • ISBN/ISSN: 0961-3218
  • URL: http://taylorandfrancis.metapress.com/link.asp?id=d37x3hjga3chg4km
  • Abstract:
    The implications of the Probe post-occupancy survey project are discussed (method and findings have been discussed in papers 1 to 4). Recent pressures to improve the UK building industry and its products have so far focused on production and not performance in use. Feedback, however, reveals successes which are not immediately apparent even to experts (when newly completed, the best all-round performer in Probe did not make the shortlist for an environmental award), and that innovations can easily have unintended consequences. Meanwhile, persistent chronic low-level problems need to be tackled if we are not to move towards the triple bottom line of more sustainable practice and create a base of sound practice upon which innovations can flourish. Factors for success include making sure essential features are in place; seeking simplicity, usability, manageability and responsiveness; identifying and managing downside risks; a culture of feedback with better benchmarking and constant review against client and design intentions; and more involvement of the supply side in improving and learning from the performance of buildings in use. Seven main themes are explored and initial actions suggested for the key industry players, clients and government.

Cohen, R, Standeven, M, Bordass, B and Leaman, A (2001) Assessing building performance in use 1: the Probe process. Building Research & Information, 29(02), 85–102.

Cooper, I (2001) Post-occupancy evaluation - where are you?. Building Research & Information, 29(02), 158–63.

Eley, J (2001) How do post-occupancy evaluation and the facilities manager meet?. Building Research & Information, 29(02), 164–7.

Gannon, M J and Smith, N J (2011) An effective outline business case to facilitate successful decision-making. Construction Management and Economics, 29(02), 185–97.

Hung, Y-H, Smith-Jackson, T and Winchester, W (2011) Use of attitude congruence to identify safety interventions for small residential builders. Construction Management and Economics, 29(02), 113–30.

Kim, Y-W and Kim, S-C (2011) Cost analysis of information technology-assisted quality inspection using activity-based costing. Construction Management and Economics, 29(02), 163–72.

Larsson, N K (2001) iiSBE: the international initiative for sustainable built environment. Building Research & Information, 29(02), 175–7.

Leaman, A and Bordass, B (2001) Assessing building performance in use 4: technical performance of the Probe buildings. Building Research & Information, 29(02), 129–43.

Liu, A M M, Fellows, R and Tuuli, M M (2011) The role of corporate citizenship values in promoting corporate social performance: towards a conceptual model and a research agenda. Construction Management and Economics, 29(02), 173–83.

Scrase, J I (2001) Curbing the growth in UK commercial energy consumption. Building Research & Information, 29(02), 51–61.

Styhre, A (2011) In the circuit of credibility: construction workers and the norms of "a good job". Construction Management and Economics, 29(02), 199–209.

Teo, M M and Loosemore, M (2011) Community-based protest against construction projects: a case study of movement continuity. Construction Management and Economics, 29(02), 131–44.

Yang, J, Shen, P Q, Bourne, L, Ho, C M-F and Xue, X (2011) A typology of operational approaches for stakeholder analysis and engagement. Construction Management and Economics, 29(02), 145–62.

Zimmerman, A and Martin, M (2001) Post-occupancy evaluation: benefits and barriers. Building Research & Information, 29(02), 168–74.