Abstracts – Browse Results

Search or browse again.

Click on the titles below to expand the information about each abstract.
Viewing 11 results ...

Ackerly, K and Brager, G (2013) Window signalling systems: control strategies and occupant behaviour. Building Research & Information, 41(03), 342-60.

Ahmed, M O and El-adaway, I H (2023) An integrated game-theoretic and reinforcement learning modeling for multi-stage construction and infrastructure bidding. Construction Management and Economics, 41(03), 183–207.

Atuahene, B T, Kanjanabootra, S and Gajendran, T (2023) Transformative role of big data through enabling capability recognition in construction. Construction Management and Economics, 41(03), 208–31.

Dallasega, P, Schulze, F and Revolti, A (2023) Augmented Reality to overcome Visual Management implementation barriers in construction: a MEP case study. Construction Management and Economics, 41(03), 232–55.

Fireman, M C T, Saurin, T A, Formoso, C T, Koskela, L and Tommelein, I D (2023) Slack in production planning and control: a study in the construction industry. Construction Management and Economics, 41(03), 256–76.

Goins, J and Moezzi, M (2013) Linking occupant complaints to building performance. Building Research & Information, 41(03), 361-72.

  • Type: Journal Article
  • Keywords:
  • ISBN/ISSN: 0961-3218
  • URL: https://doi.org/10.1080/09613218.2013.763714
  • Abstract:
    The operation of a building connects the building, its performance and its end-users. When a mismatch occurs between users' expectations and operations processes, then complaints can arise. The use of enhanced complaint handling processes is investigated to ascertain whether this can help diagnose performance problems. Two LEED Platinum-rated office buildings form the basis for a case study of the components that make up an enhanced complaint handling process. Some of the social dynamics of complaints in buildings are consequently discussed. It is found that an enhanced complaint handling approach could contribute to a form of ongoing commissioning that goes beyond primarily reactive or dismissive treatments of complaints.

Gupta, R and Gregg, M (2013) Preventing the overheating of English suburban homes in a warming climate. Building Research & Information, 41(03), 281-300.

Lomas, K J and Kane, T (2013) Summertime temperatures and thermal comfort in UK homes. Building Research & Information, 41(03), 259-80.

Montazami, A and Nicol, F (2013) Overheating in schools: comparing existing and new guidelines. Building Research & Information, 41(03), 317-29.

Schellen, L, Loomans, M, de Wit, M and van Marken Lichtenbelt, W (2013) The influence of different cooling techniques and gender on thermal perception. Building Research & Information, 41(03), 330-41.

Teli, D, James, P A B and Jentsch, M F (2013) Thermal comfort in naturally ventilated primary school classrooms. Building Research & Information, 41(03), 301-16.