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Ababio, B K and Lu, W (2023) Barriers and enablers of circular economy in construction: a multi-system perspective towards the development of a practical framework. Construction Management and Economics, 41(01), 3–21.

Bonham, M B (2013) Leading by example: new professionalism and the government client. Building Research & Information, 41(01), 77-94.

Coenen, T B J, Visscher, K and Volker, L (2023) A systemic perspective on transition barriers to a circular infrastructure sector. Construction Management and Economics, 41(01), 22–43.

Gremyr, I, Bäckstrand, J, Fredriksson, A, Gatenholm, G and Halldórsson, & (2023) Blueprinting construction logistics services for quality improvement. Construction Management and Economics, 41(01), 60–78.

  • Type: Journal Article
  • Keywords: Construction logistics service; quality improvement; service modularity; service blueprint; priority matrix;
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/01446193.2022.2130384
  • Abstract:
    Construction logistics services can, if implemented with high quality, positively impact both efficiency and sustainability of construction projects. However, present quality management frameworks have not been developed for temporary multi-actor contexts, such as construction, which is largely lacking industrialised processes. Still, construction logistics service providers provide service offerings to temporary settings and could thus benefit from a service quality perspective. Applying this perspective, this study supports the quality improvement of construction logistics services by using a service modularity approach to identify the services to prioritise for improvement. Building on interviews, concept mapping, and a service blueprint of a construction logistics setup, a priority matrix for improvements is developed. The first step in using this matrix is to operationalise the construction logistics setup in modules based on blueprinting. Second, the matrix evaluates the modules against nine empirically derived improvement enablers such as practices and forums for learning, and data measurements enabling the comparison and follow-up of construction logistics services. In conclusion, the priority matrix helps focus the improvements on modules with high likelihood of successful improvements. Improvements that can become sustained over time through the reuse of standardised modules in upcoming projects.

Hartenberger, U, Lorenz, D and Lützkendorf, T (2013) A shared built environment professional identity through education and training. Building Research & Information, 41(01), 60-76.

Hill, S, Lorenz, D, Dent, P and Lützkendorf, T (2013) Professionalism and ethics in a changing economy. Building Research & Information, 41(01), 8-27.

Hughes, W and Hughes, C (2013) Professionalism and professional institutions in times of change. Building Research & Information, 41(01), 28-38.

Janda, K B and Parag, Y (2013) A middle-out approach for improving energy performance in buildings. Building Research & Information, 41(01), 39-50.

Jaradat, S, Whyte, J and Luck, R (2013) Professionalism in digitally mediated project work. Building Research & Information, 41(01), 51-9.

Nilsson Vestola, E and Eriksson, P E (2023) Engineered and emerged collaboration: vicious and virtuous cycles. Construction Management and Economics, 41(01), 79–96.

Wang, Z, Han, F, Xia, B, Liu, J and Zhang, C (2023) Regional differences and heterogeneity of construction and demolition waste with economic growth: evidence from China. Construction Management and Economics, 41(01), 44–59.