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Almeida, N, Sousa, V, Alves Dias, L and Branco, F (2010) A framework for combining risk-management and performance-based building approaches. Building Research & Information, 38(02), 74.

Ascione, F, Bellia, L, Mazzei, P and Minichiello, F (2010) Solar gain and building envelope: the surface factor. Building Research & Information, 38(02), 205.

Carbonara, N and Pellegrino, R (2020) The role of public private partnerships in fostering innovation. Construction Management and Economics, 38(02), 140–56.

Dansoh, A, Frimpong, S and Oppong, G D (2020) Exploring the dimensions of traditional authority influencing stakeholder management at the pre-construction stage of infrastructure projects. Construction Management and Economics, 38(02), 189–206.

Eriksson, P, Milić, V and Brostrom, T (2019) Balancing preservation and energy efficiency in building stocks. International Journal of Building Pathology and Adaptation, 38(02), 356–73.

Februandari, A (2019) Authenticity in cultural built heritage: learning from Chinese Indonesians’ houses. International Journal of Building Pathology and Adaptation, 38(02), 262–78.

Gram-Hanssen, K (2010) Residential heat comfort practices: understanding users. Building Research & Information, 38(02), 86.

Leiringer, R and Schweber, L (2010) Managing multiple markets: big firms and PFI. Building Research & Information, 38(02), 43.

Lucke, T and Beecham, S (2010) Capacity loss in siphonic roof drainage systems due to aeration. Building Research & Information, 38(02), 17.

Narbaev, T, De Marco, A and Orazalin, N (2020) A multi-disciplinary meta-review of the public–private partnerships research. Construction Management and Economics, 38(02), 109–25.

Organ, S (2019) The opportunities and challenges of improving the condition and sustainability of a historic building at an international tourist attraction in the UK. International Journal of Building Pathology and Adaptation, 38(02), 329–55.

  • Type: Journal Article
  • Keywords: Refurbishment; Heritage; Energy efficiency; Heritage tourism; Hidcote; Lawrence Waterbury Johnston;
  • ISBN/ISSN: 2398-4708
  • URL: https://doi.org/10.1108/IJBPA-09-2018-0076
  • Abstract:
    Heritage tourism has become increasingly popular, and improving the sustainability of such sites is essential both nationally and internationally. The purpose of this paper is to explore the opportunities and challenges of improving the condition and sustainability of a chapel at a busy international heritage tourist attraction. Design/methodology/approach A case study approach was adopted. This utilised interviews with four of the primary building professionals involved with the refurbishment project. Documentary analysis and observations were also used. Findings The present case study presents the opportunities and challenges faced by a tourist heritage attraction. Improvements to the condition and sustainability of such assets are essential to ensure their sustained and enhanced use, and the protection of heritage buildings. Such projects create opportunities to increase knowledge and understanding about these assets as well as enhancing opportunities for meaning making for visitors. The paper highlights the importance of a strong leader and a balanced team working towards common objectives. Further, whilst synergies between conservation and sustainability exist, there are also tensions and compromises. Research limitations/implications This case study highlights the opportunities and challenges of improving the condition and sustainability of built cultural heritage at a tourist attraction. Opportunities included increased knowledge and understanding about the heritage asset; enhancement of values for present and future generations; improved condition, increased usability; and increased sustainability. Challenges were: team turnover; delays resulting from archaeological findings; previous work resulting in building defects; the existing building condition; and unfamiliarity and the uncertainty regarding particular measures. Practical implications The practical implications of this case study include ensuring clear project objectives and a balanced project team are in place. These should be enhanced by a good system of information recording throughout the project to limit the impact of staff absence. Good communication within the team and with external members such as manufacturers will reduce the impact of unfamiliar products and aid in decision making. Future research should explore whether these findings are applicable to other heritage tourist attractions, and whether visitors’ narrative encounters with the asset change following a sustainability improvement project. Originality/value Limited research has been previously performed on improving the sustainability of built cultural heritage at tourist attractions. This research investigates the opportunities and challenges facing building professionals in improving such heritage assets. The improvement of heritage tourist attractions requires careful consideration. Whilst they need to be conserved for future generations, increasing the sustainability of such assets is essential to ensure their continued usability.

Pu, W, Xu, F, Chen, R and Marques, R C (2020) PPP project procurement model selection in China: does it matter?. Construction Management and Economics, 38(02), 126–39.

Rose, T and Manley, K (2010) Motivational misalignment on an iconic infrastructure project. Building Research & Information, 38(02), 56.

Sharma, M and Lee, A (2019) Dementia-friendly heritage settings: a research review. International Journal of Building Pathology and Adaptation, 38(02), 279–310.

Tavakoli, N and Hosseini Nourzad, S H (2020) Win-win pricing method for BOT projects using a simulation-based evolutionary optimization. Construction Management and Economics, 38(02), 157–71.

Tunefalk, M, Legner, M and Leijonhufvud, G (2019) Long-term effects of additional insulation of building façades in Sweden. International Journal of Building Pathology and Adaptation, 38(02), 374–85.

van der Meer, J, Hartmann, A, van der Horst, A and Dewulf, G (2020) Multi-criteria decision analysis and quality of design decisions in infrastructure tenders: a contractor’s perspective. Construction Management and Economics, 38(02), 172–88.

Whitman, C J, Prizeman, O, Walker, P and Gwilliam, J A (2019) Heritage retrofit and cultural empathy; a discussion of challenges regarding the energy performance of historic UK timber-framed dwellings. International Journal of Building Pathology and Adaptation, 38(02), 386–404.

Zahari, N F, Che-Ani, A I, Abdul Rashid, R B, Mohd Tahir, M A and Amat, S (2019) Factors contribute in development of the assessment framework for wheelchair accessibility in National Heritage Buildings in Malaysia. International Journal of Building Pathology and Adaptation, 38(02), 311–28.