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Brown, Z and Cole, R J (2009) Influence of occupants' knowledge on comfort expectations and behaviour. Building Research & Information, 37(03), 227–45.

  • Type: Journal Article
  • Keywords: behaviour; comfort; facilities management; green buildings; interactive adaptivity; knowledge; occupant satisfaction; post-occupancy evaluation
  • ISBN/ISSN: 0961-3218
  • URL: https://doi.org/10.1080/09613210902794135
  • Abstract:
    What influence does "knowledge" exert on occupant behaviour and comfort? What is the nature of the gap between the assumed and the actual behaviour of occupants in green buildings? To address these questions, two buildings - one conventional and the other green - located at the University of British Columbia in Vancouver, BC, Canada - are examined. Results from a comparative post-occupancy evaluation show that while the availability and use of personal controls was higher in the green building, the quality of personal control in terms of responsiveness, the absence of immediate and relevant feedback, and poor user comprehension may have led to sub-optimal comfort conditions. The findings suggest a desire on the part of users to learn more about how buildings work and comfort is provided, with a higher interest level in the green building over the conventionally designed. However, the relationship between knowledge, personal controls, and comfort was found to be more complex. While knowledge of the building was positively related to use of personal control in the green building, neither knowledge nor personal control use resulted in higher overall perceived comfort.

Bügl, R, Leimgruber, C, Hüni, G R and Scholz, R W (2009) Sustainable property funds: financial stakeholders' views on sustainability criteria and market acceptance. Building Research & Information, 37(03), 246–63.

Farahani, A, Wallbaum, H and Dalenbäck, J (2019) Optimized maintenance and renovation scheduling in multifamily buildings – a systematic approach based on condition state and life cycle cost of building components. Construction Management and Economics, 37(03), 139–55.

Ismail, Z (2019) An Integrated Computerised Maintenance Management System (I-CMMS) for IBS building maintenance. International Journal of Building Pathology and Adaptation, 37(03), 326–43.

Ji, Y, Lee, A and Swan, W (2019) Retrofit modelling of existing dwellings in the UK: the Salford Energy House case study. International Journal of Building Pathology and Adaptation, 37(03), 344–60.

Onyenokporo, N C and Ochedi, E T (2019) Low-cost retrofit packages for residential buildings in hot-humid Lagos, Nigeria. International Journal of Building Pathology and Adaptation, 37(03), 250–72.

Rafferty, M and Toner, P (2019) Thinking like Capital markets – Financialisation of the Australian Construction Industry. Construction Management and Economics, 37(03), 156–68.

Ramos, N M M and de Freitas, V P (2009) Experimental determination of the hygroscopic inertia of building materials. Building Research & Information, 37(03), 9.

Rispoli, M and Organ, S (2019) The drivers and challenges of improving the energy efficiency performance of listed pre-1919 housing. International Journal of Building Pathology and Adaptation, 37(03), 288–305.

Rockow, Z R, Ross, B and Black, A K (2019) Review of methods for evaluating adaptability of buildings. International Journal of Building Pathology and Adaptation, 37(03), 273–87.

Short, C A and Al-Maiyah, S (2009) Design strategy for low-energy ventilation and cooling of hospitals. Building Research & Information, 37(03), 264–92.

Spigliantini, G, Fabi, V, Schweiker, M and Corgnati, S (2019) Historical buildings’ energy conservation potentialities. International Journal of Building Pathology and Adaptation, 37(03), 306–25.

Styhre, A (2019) Close entanglements: aligning the construction and finance industries. Construction Management and Economics, 37(03), 169–78.

Zapata Quimbayo, C A, Mejía Vega, C A and Marques, N L (2019) Minimum revenue guarantees valuation in PPP projects under a mean reverting process. Construction Management and Economics, 37(03), 121–38.