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Lau, E and Lew, V (2011) Empowerment and job characteristics of knowledge workers: The case of Hong Kong Construction industry. In: Egbu, C and Lou, E C W (Eds.), Proceedings 27th Annual ARCOM Conference, 5-7 September 2011, Bristol, UK. Association of Researchers in Construction Management, 545–54.

  • Type: Conference Proceedings
  • Keywords: empowerment; job characteristics; knowledge workers
  • ISBN/ISSN: 978-0-9552390-5-2
  • URL: http://www.arcom.ac.uk/-docs/proceedings/ar2011-0545-0554_Lau_Lew.pdf
  • Abstract:
    In construction industry as in other professional service sectors, knowledge workers have the most impact on the growth and competitive advantage of organizations. Using the case of the Hong Kong construction industry, a survey is carried out with the knowledge workers in the three functional roles of cost, design and construction. The study is to explore the relationship between empowerment and job characteristics in the construction industry. Results generally support that the construction subset, which has more autonomy in their job than design and cost subsets, are more self-empowered than others. The results inform the barriers facing empowerment and suggest that there may be opportunity to improve on job characteristics to better empower knowledge workers in the industry.