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Abdal Noor, B and Yi, S (2018) Review of BIM literature in construction industry and transportation: meta-analysis. Construction Innovation, 18(04), 433–52.

Akadiri, P O and Fadiya, O O (2013) Empirical analysis of the determinants of environmentally sustainable practices in the UK construction industry. Construction Innovation, 13(04), 352-73.

Akbari, S, Pour Rahimian, F, Sheikhkhoshkar, M, Banihashemi, S and Khanzadi, M (2020) Dynamic sustainable success prediction model for infrastructure projects: a rough set based fuzzy inference system. Construction Innovation , 20(04), 545–67.

Al Ahbabi, M and Alshawi, M (2015) BIM for client organisations: A continuous improvement approach. Construction Innovation, 15(04), 402-8.

Anike, E E, Saidani, M, Ganjian, E, Tyrer, M and Olubanwo, A O (2019) The potency of recycled aggregate in new concrete: a review. Construction Innovation , 19(04), 594–613.

Anumba, C, Dainty, A R J, Ison, S G and Sergeant, A (2005) The application of GIS to construction labour market planning. Construction Innovation, 5(04), 219–30.

Bansal, V K and Pal, M (2009) Extended GIS for construction engineering by adding direct sunlight visualisations on buildings. Construction Innovation, 9(04), 406–19.

Bibby, L, Bouchlaghem, D and Austin, S (2003) Design management in practice: testing a training initiative to deliver tools and learning. Construction Innovation, 3(04), 217–29.

Blyth, K, Lewis, J and Kaka, A (2004) Developing a framework for a standardized works programme for building projects. Construction Innovation, 4(04), 193–210.

Bossink, B A G (2004) Effectiveness of innovation leadership styles: a manager’s influence on ecological innovation in construction projects. Construction Innovation, 4(04), 211–28.

Brian, D, Stuart, G and Simon, A (2010) Understanding construction competitiveness: the contribution of system dynamics. Construction Innovation, 10(04), 408–20.

Bridge, C and Carnemolla, P (2014) An enabling BIM block library: An online repository to facilitate social inclusion in Australia. Construction Innovation, 14(04), 477-92.

Bröchner, J (2013) Construction patents and university-industry research interaction: An analysis of Nordic region data. Construction Innovation, 13(04), 410-23.

Chan, A P C, Yang, Y, Wong, F K W, Chan, D W M and Lam, E W M (2015) Wearing comfort of two construction work uniforms. Construction Innovation, 15(04), 473-92.

Charoenngam, C, Coquinco, S T and Hadikusumo, B H W (2003) Web-based application for managing change orders in construction projects. Construction Innovation, 3(04), 197–215.

Cheng, E W L and Li, H (2003) Utility of consistency measure in the analytic hierarchy process. Construction Innovation, 3(04), 231–47.

Cheng, E W L, Li, H, Fang, D P and Xie, F (2004) Construction safety management: an exploratory study from China. Construction Innovation, 4(04), 229–41.

Chritamara, S, Ogunlana, S O and Bach, N L (2002) System dynamics modeling of design and build construction projects. Construction Innovation, 2(04), 269–95.

Dansoh, A, Oteng, D and Frimpong, S (2017) Innovation development and adoption in small construction firms in Ghana. Construction Innovation, 17(04), 511-35.

Davidson, C (2013) Innovation in construction – before the curtain goes up. Construction Innovation, 13(04), 344-51.

Din, Z U and Bernold, L E (2017) Experimental study of signal behavior for wireless communication in construction. Construction Innovation, 17(04), 475-91.

Edwards, D J, Yang, J, Cabahug, R and Love, P E D (2005) Intelligence and maintenance proficiency: an examination of plant operators. Construction Innovation, 5(04), 243–54.

El-Sawalhi, N, Eaton, D and Rustom, R (2008) Forecasting contractor performance using a neural network and genetic algorithm in a pre-qualification model. Construction Innovation, 8(04), 280–98.

Emilia, L C v E-d W d L and Masi, M (2011) Innovations in domotics: fulfilling potential or hampered by prevailing technological regime?. Construction Innovation, 11(04), 470–92.

Engström, S and Hedgren, E (2012) Sustaining inertia? Construction clients' decision-making and information-processing approach to industrialized building innovations. Construction Innovation, 12(04), 393-413.

Eriksson, P E and Szentes, H (2017) Managing the tensions between exploration and exploitation in large construction projects. Construction Innovation, 17(04), 492-510.

Forsman, S, Bj_rngrim, N, Bystedt, A, Laitila, L, Bomark, P and (2012) Need for innovation in supplying engineer-to-order joinery products to construction: A case study in Sweden. Construction Innovation, 12(04), 464-91.

Fred, R and Peter, F (2010) UK construction industry site health and safety management: An examination of promotional web material as an indicator of current direction. Construction Innovation, 10(04), 435–46.

Ghassan, A, Beliz, O and Carl, A (2010) Facilitating innovation in construction: Directions and implications for research and policy. Construction Innovation, 10(04), 374–94.

Goulding, J S and Alshawi, M (2004) A process-driven IT training model for construction: core development issues. Construction Innovation, 4(04), 243–54.

Grisham, T and Walker, D H T (2006) Nurturing a knowledge environment for international construction organizations through communities of practice. Construction Innovation, 6(04), 217–31.

Hastie, J, Sutrisna, M and Egbu, C (2017) Modelling knowledge integration process in early contractor involvement procurement at tender stage: A Western Australian case study. Construction Innovation, 17(04), 429-56.

Hedborg Bengtsson, S, Karrbom Gustavsson, T and Eriksson, P E (2018) Users’ influence on inter-organizational innovation: mapping the receptive context. Construction Innovation, 18(04), 488–504.

Hilal, M, Maqsood, T and Abdekhodaee, A (2019) A hybrid conceptual model for BIM in FM. Construction Innovation , 19(04), 531–49.

Hooper, M (2015) Automated model progression scheduling using level of development. Construction Innovation, 15(04), 428-48.

Hosseini, M R, Chileshe, N, Baroudi, B, Zuo, J and Mills, A (2016) Factors affecting perceived level of virtuality in hybrid construction project teams: A qualitative study. Construction Innovation, 16(04), 460-82.

Huang, T, Li, H, Guo, H, Chan, N, Kong, S, Chan, G and Skitmore, M (2009) Construction virtual prototyping: a survey of use. Construction Innovation, 9(04), 420–33.

Ibrahim, M N, Thorpe, D and Mahmood, M N (2019) Risk factors affecting the ability for earned value management to accurately assess the performance of infrastructure projects in Australia. Construction Innovation , 19(04), 550–69.

Ibrahim, Y M, Kaka, A, Aouad, G and Kagioglou, M (2009) Framework for a generic work breakdown structure for building projects. Construction Innovation, 9(04), 388–405.

Imoudu, E W, Godwin, A U and Nita, A K (2014) Preliminary building information modelling adoption model in Malaysia: A strategic information technology perspective. Construction Innovation, 14(04), 408-32.

Isah, A D, Muhammad, I B and Katun, I (2018) Optimizing architects’ building materials’ specification strategy through knowledge management principles. Construction Innovation, 18(04), 394–411.

Kong, S C W, Li, H and Shen, L Y (2001) An Internet-based electronic product catalogue of construction materials. Construction Innovation, 1(04), 245–57.

Koskela, L and Dave, B (2008) Process and IT. Construction Innovation, 8(04), 244–9.

Kushan, K, Udayangani, K, Dilanthi, A and Richard, H (2011) Client's championing characteristics that promote construction innovation. Construction Innovation, 11(04), 380–98.

Lai, K S, Yusof, N A and Kamal, E M (2016) Innovation orientation in architectural firms. Construction Innovation, 16(04), 425-45.

Lavikka, R , Seppänen, O, Peltokorpi, A and Lehtovaara, J (2020) Fostering process innovations in construction through industry–university consortium. Construction Innovation , 20(04), 569–86.

Lemos, T d, Almeida, L, Betts, M and Eaton, D (2003) An examination on the sustainable competitive advantage of private finance initiative projects. Construction Innovation, 3(04), 249–59.

Lessing, J and Brege, S (2015) Business models for product-oriented house-building companies: experience from two Swedish case studies. Construction Innovation, 15(04), 449-72.

Li, H, Chan, N K Y and Skitmore, M (2012) The use of virtual prototyping to rehearse the sequence of construction work involving mobile cranes. Construction Innovation, 12(04), 429-46.

Li, H, Yu, L and Cheng, E W L (2005) A GIS-based site selection system for real estate projects. Construction Innovation, 5(04), 231–41.

Love, P E D (2009) Communities and champions of practice: catalysts for learning and knowing. Construction Innovation, 9(04), 365–71.

Love, P E D and Smith, J (2016) Error management: Implications for construction. Construction Innovation, 16(04), 418-24.

Lundberg, M, Engström, S and Lidelöw, H (2019) Diffusion of innovation in a contractor company. Construction Innovation , 19(04), 629–52.

Ma, X, Chan, A P, Wu, H, Xiong, F and Dong, N (2018) Achieving leanness with BIM-based integrated data management in a built environment project. Construction Innovation, 18(04), 469–87.

Martina, M, George, H and Srinath, P (2011) A methodology for evaluating construction innovation constraints through project stakeholder competencies and FMEA. Construction Innovation, 11(04), 416–40.

Martinez, E, Reid, C K and Tommelein, I D (2019) Lean construction for affordable housing: a case study in Latin America. Construction Innovation , 19(04), 570–93.

Marzouk, M (2008) A superiority and inferiority ranking model for contractor selection. Construction Innovation, 8(04), 250–68.

Marzouk, M and Hassouna, M (2019) Quality analysis using three-dimensional modelling and image processing techniques. Construction Innovation , 19(04), 614–28.

Marzouk, M and Zaher, M (2020) Artificial intelligence exploitation in facility management using deep learning. Construction Innovation , 20(04), 609–24.

Mawdesley, M J, A-Jibouri, S H, Askew, W H and Patterson, D E (2002) A model for the automated generation of earthwork planning activities. Construction Innovation, 2(04), 249–68.

Mike, M and Ryan, S (2010) A programme of testing to evaluate a passive approach to whole-house ventilation. Construction Innovation, 10(04), 395–407.

Mock, B and O'Connor, J T (2019) High-value, low-effort industrial plant commissioning solution strategies. Construction Innovation , 19(04), 653–71.

Mohamed, S F and J.Anumba, C (2006) Potential for improving site management practices through knowledge management. Construction Innovation, 6(04), 232–49.

Moselhi, O and Roofigari-Esfahan, N (2013) Project schedule compression: a multi-objective methodology. Construction Innovation, 13(04), 374-93.

Mostafa, S, Chileshe, N and Abdelhamid, T (2016) Lean and agile integration within offsite construction using discrete event simulation: A systematic literature review. Construction Innovation, 16(04), 483-525.

Murphy, M E (2014) Implementing innovation: A stakeholder competency-based approach for BIM. Construction Innovation, 14(04), 433-52.

Nageim, H A and Pountney, D (2007) A non-linear optimisation technique based on the complex method: The optimal design of a concrete trough supporting a new lightweight rail track system, LR55. Construction Innovation, 7(04), 320–39.

Nahyan, M T A, Sohal, A S, Fildes, B N and Hawas, Y E (2012) Transportation infrastructure development in the UAE: Stakeholder perspectives on management practice. Construction Innovation, 12(04), 492-514.

Ngowtanasuwan, G and Hadikusumo, B H W (2017) System dynamics modelling for BIM adoption in Thai architectural and engineering design industry. Construction Innovation, 17(04), 457-74.

Noriega, M S, Valles, C A, Torres-Argüelles, V, Martínez, G E and Hernández, G A (2016) Six sigma improvement project in a concrete block plant. Construction Innovation, 16(04), 526-44.

O'Connor, J T and Mock, B (2020) Responsibilities and accountabilities for industrial facility commissioning and startup activities. Construction Innovation , 20(04), 625–45.

P.Duarte, J and Correia, R (2006) Implementing a description grammar:generating housing programs online. Construction Innovation, 6(04), 203–16.

Palmer, S and Udawatta, N (2019) Characterising “Green Building” as a topic in Twitter. Construction Innovation , 19(04), 513–30.

Panuwatwanich, K, Stewart, R A and Mohamed, S (2009) Validation of an empirical model for innovation diffusion in Australian design firms. Construction Innovation, 9(04), 449–67.

Polat, G and Bingol, B N (2013) A comparison of fuzzy logic and multiple regression analysis models in determining contingency in international construction projects. Construction Innovation, 13(04), 445-62.

Pulkka, L and Junnila, S (2015) Gravitational slingshot analogy of discontinuous sustainability innovation in the construction industry. Construction Innovation, 15(04), 409-27.

Robert, J-M, Moulet, L, Lizarralde, G, H.Davidson, C, Nie, J-Y and Sylva, L d (2006) Finding out: a system for providing rapid and reliable answers to questions in the construction sector. Construction Innovation, 6(04), 250–61.

Robinson, H S, Carrillo, P M, Anumba, C J and A-Ghassani, A M (2005) Review and implementation of performance management models in construction engineering organizations. Construction Innovation, 5(04), 203–17.

Roy, M (2011) Colleges as agents for construction innovation. Construction Innovation, 11(04), 441–51.

Ruikar, K, Koskela, L and Sexton, M (2009) Communities of practice in construction case study organisations: Questions and insights. Construction Innovation, 9(04), 434–48.

Sebastian, R, Claeson-Jonsson, C and Giulio, R D (2013) Performance-based procurement for low-disturbance bridge construction projects. Construction Innovation, 13(04), 394-409.

Setya, W, Alan, G and Paul, S (2010) Reducing earthquake risk to non-engineered buildings in Indonesia. Construction Innovation, 10(04), 421–34.

Sharp, M and Jones, K (2012) Perceived inefficiency in social housing maintenance. Construction Innovation, 12(04), 414-28.

  • Type: Journal Article
  • Keywords: business objectives; local housing authorities; maintenance planning; maintenance programmes; performance measurement; process mapping; social housing; United Kingdom
  • ISBN/ISSN: 1471-4175
  • URL: https://doi.org/10.1108/14714171211272199
  • Abstract:
    Purpose - The purpose of this paper is to identify areas of waste and inefficiency in the built asset maintenance process and to outline an alternative approach based around performance metrics, which seeks to minimise waste and produce a more sustainable, cost- effective approach to built asset maintenance. Design/methodology/approach - A theoretical analysis of the built asset maintenance process identified potential areas within the process that could be subject to significant waste or inefficiencies. Structured interviews with 37 property managers and two in-depth case studies of UK social landlords were used to provide greater insights into the causes of the waste/inefficiencies and to develop a performance-based approach to identify built asset maintenance needs. Findings - The current approach to built asset maintenance is prone to wide ranging inefficiencies. These inefficiencies are deep rooted and resulted from an intrinsic weakness in the theoretical model underpinning built asset maintenance management. The theory assumes condition is a suitable proxy for performance. Whilst this assumption may have been valid in the past, current drivers for a sustainable future, coupled with the need to reduce costs in light of current public sector spending, requires a wider range of issues to be considered when identifying and prioritising maintenance needs. Identifying needs, planning of work and post contract inspection were perceived to be the most inefficient activities in the current approach to built asset maintenance management. These could be reduced by adopting a new approach that links performance of the built asset to key business drivers. Research limitations/implications - At this stage, the new performance model is conceptual and requires further implementation to test its robustness and resilience. Practical implications - The adoption of the model will force maintenance managers to consider the implications of their maintenance actions at a strategic level that links priorities to critical success factors through targeted key performance indicators. Originality/value - This paper extends the concept of performance-based approaches used in other industries to built asset maintenance and provides a practical representation of a process model by which the theory can be implemented.

Shelbourn, M, Bouchlaghem, N M, Anumba, C and Carrillo, P (2007) Planning and implementation of effective collaboration in construction projects. Construction Innovation, 7(04), 357–77.

Søren, W, Alexia, J, Astrid Heidemann, L, Søren Bolvig, P and Henrik, S (2011) User-driven innovation in a construction material supply network. Construction Innovation, 11(04), 399–415.

Spillane, J P and Oyedele, L O (2017) Effective material logistics in urban construction sites: A structural equation model. Construction Innovation, 17(04), 406-28.

Suresh, M and Arun Ram Nathan, R (2020) Readiness for lean procurement in construction projects. Construction Innovation , 20(04), 587–608.

Sweis, G J, Hiyassat, M and Al-Hroub, F F (2016) Assessing lean conformance by first-grade contractors in the Jordanian construction industry. Construction Innovation, 16(04), 446-59.

Tatari, O, Castro-Lacouture, D and Skibniewski, M J (2007) Current state of construction enterprise information systems: survey research. Construction Innovation, 7(04), 310–9.

Teller, J (2001) An on-line glossary as a way to foster the construction of a common culture among urban experts, stakeholders and decision-makers. Construction Innovation, 1(04), 259–71.

Teräväinen, V J and Junnonen, J (2019) The promoters and the barriers for organizational culture change in a Finnish construction company. Construction Innovation , 19(04), 672–88.

Tingting, L and Suzanne, W (2011) Adopting innovative procurement techniques: Obstacles and drivers for adopting public private partnerships in New Zealand. Construction Innovation, 11(04), 452–69.

Tunçer, B, Stouffs, R and Sariyildiz, S (2002) Document decomposition by content as a means for structuring building project information. Construction Innovation, 2(04), 229–48.

van den Berg, M, Voordijk, H and Adriaanse, A (2020) Information processing for end-of-life coordination: a multiple-case study. Construction Innovation , 20(04), 647–71.

Vegad, K, Madurwar, M and Ralegaonkar, R (2014) Application of AV-ERP system for on-site project monitoring. Construction Innovation, 14(04), 518-31.

Visscher, H, Suddle, S and Meijer, F (2008) Quantitative risk analysis as a supporting tool for safety protocols at multi-functional urban locations. Construction Innovation, 8(04), 269–79.

Vojinovic, Z and Kecman, V (2001) Modelling empirical data to support project cost estimating: neural networks versus traditional methods. Construction Innovation, 1(04), 227–43.

Walker, D H T, Peters, R J, Hampson, K D and Thompson, M J (2001) Achieving a responsive industrial relations environment for construction industry workers: a project alliancing case study. Construction Innovation, 1(04), 211–25.

Wang, J, Wang, X, Shou, W and Xu, B (2014) Integrating BIM and augmented reality for interactive architectural visualisation. Construction Innovation, 14(04), 453-76.

Waroonkun, T and Stewart, R A (2008) Pathways to enhanced value creation from the international technology transfer process in Thai construction projects. Construction Innovation, 8(04), 299–317.

Williams, T P (2007) Application of treemaps to the analysis of competitively bid project cost overruns. Construction Innovation, 7(04), 340–56.

Windapo, A O and Goulding, J (2013) Value-based perspectives of stakeholders' building requirements in low cost and government subsidised housing projects in South Africa. Construction Innovation, 13(04), 424-44.

Yunus, R and Yang, J (2012) Critical sustainability factors in industrialised building systems. Construction Innovation, 12(04), 447-63.

Zainal Abidin, N A and Ingirige, B (2018) The dynamics of vulnerabilities and capabilities in improving resilience within Malaysian construction supply chain. Construction Innovation, 18(04), 412–32.

Zhou, S and Gheisari, M (2018) Unmanned aerial system applications in construction: a systematic review. Construction Innovation, 18(04), 453–68.

Zhou, W, Heesom, D, Georgakis, P and Tah, J H M (2014) User-centred design for collaborative 4D modelling. Construction Innovation, 14(04), 493-517.

Zwikael, O (2009) Critical planning processes in construction projects. Construction Innovation, 9(04), 372–87.