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Buchanan, K, Staddon, S and van der Horst, D (2018) Feedback in energy-demand reduction. Building Research & Information, 46(03), 231–7.

Bull, R and Janda, K B (2018) Beyond feedback: introducing the ‘engagement gap’ in organizational energy management. Building Research & Information, 46(03), 300–15.

Gupta, R, Barnfield, L and Gregg, M (2018) Exploring innovative community and household energy feedback approaches. Building Research & Information, 46(03), 284–99.

Hargreaves, T (2018) Beyond energy feedback. Building Research & Information, 46(03), 332–42.

Herrmann, M R, Brumby, D P, Oreszczyn, T and Gilbert, X M P (2018) Does data visualization affect users’ understanding of electricity consumption?. Building Research & Information, 46(03), 238–50.

Revell, K M A and Stanton, N A (2018) Mental model interface design: putting users in control of home heating. Building Research & Information, 46(03), 251–71.

Robison, R A V and Foulds, C (2018) Constructing policy success for UK energy feedback. Building Research & Information, 46(03), 316–31.

Spence, A, Goulden, M, Leygue, C, Banks, N, Bedwell, B, Jewell, M, Yang, R and Ferguson, E (2018) Digital energy visualizations in the workplace: the e-Genie tool. Building Research & Information, 46(03), 272–83.

  • Type: Journal Article
  • Keywords: behaviour change; data visualization; digital technologies; energy demand; energy literacy; energy reduction; energy-use behaviour; feedback; non-domestic buildings; occupants; user engagement; workplace;
  • ISBN/ISSN: 0961-3218
  • URL: https://doi.org/10.1080/09613218.2018.1409569
  • Abstract:
    Building management systems are designed for energy managers; there are few energy-feedback systems designed to engage staff. A tool, known as e-Genie, was created with the purpose of engaging workplace occupants with energy data and supporting them to take action to reduce energy use. Building on research insights within the field, e-Genie’s novel approach encourages users to make plans to meet energy-saving goals, supports discussion and considers social energy behaviours (e.g. discussing energy issues, taking part in campaigns) as well as individual actions. A field-based study of e-Genie indicated that visualizations of energy data were engaging and that the discussion ‘Pinboard’ was particularly popular. Pre- and post-survey (N = 77) evaluation of users indicated that people were significantly more concerned about energy issues and reported engaging more in social energy behaviour after about two weeks of e-Genie being installed. Concurrently, objective measures of electricity use decreased over the same period, and continued decreasing over subsequent weeks. Indications are that occupant-facing energy-feedback visualizations can be successful in reducing energy use in the workplace; furthermore, supporting social energy behaviour in the workplace is likely to be a useful direction for promoting action.