Abstracts – Browse Results
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Amadi, A (2023) The statistical sensitivity of highway project cost to geo-heterogeneity in the tropics. International Journal of Building Pathology and Adaptation, 41(04), 875-902.
Chabbi, R, Ferhoune, N and Bouabdallah, F (2023) Diagnostic of degraded reinforced concrete bridges explaining the environmental condition effect and reinforcement method. International Journal of Building Pathology and Adaptation, 41(04), 825-48.
Davies, P J, Emmitt, S and Firth, S K (2013) On-site energy management challenges and opportunities: a contractor's perspective. Building Research & Information, 41(04), 450-68.
Dehghan Pour Farashah, M, Aslani, E, Yadollahi, S and Ghaderi, Z (2023) Postoccupancy evaluation of historic buildings after their adaptive reuse into boutique hotels: an experience from Yazd, Iran. International Journal of Building Pathology and Adaptation, 41(04), 849-74.
El-adaway, I H, Ali, G G, Eissa, R, Abdul Nabi, M, Ahmed, M O, Elbashbishy, T and Khalef, R (2023) Construction Management and Economics 40th anniversary: investigating knowledge structure and evolution of research trends. Construction Management and Economics, 41(04), 338–60.
Eweda, A, Al-Sakkaf, A, Zayed, T and Alkass, S (2023) Condition assessment model of building indoor environment: a case study on educational buildings. International Journal of Building Pathology and Adaptation, 41(04), 767-88.
Fuerst, F, van de Wetering, J and Wyatt, P (2013) Is intrinsic energy efficiency reflected in the pricing of office leases?. Building Research & Information, 41(04), 373-83.
Hassanain, M A, Sanni-Anibire, M O and Mahmoud, A S (2023) Design quality assessment of campus facilities through post occupancy evaluation. International Journal of Building Pathology and Adaptation, 41(04), 693-712.
Himpe, E, Trappers, L, Debacker, W, Delghust, M, Laverge, J, Janssens, A, Moens, J and Van Holm, M (2013) Life cycle energy analysis of a zero-energy house. Building Research & Information, 41(04), 435-49.
Jaafar, M, Salim, N A A, Salleh, N M, Sulieman, M Z, Ulang, N M and Ebekozien, A (2023) Developing a framework for fire safety management plan: the case of Malaysia's public hospital buildings. International Journal of Building Pathology and Adaptation, 41(04), 713-33.
Maslova, S and Burgess, G (2023) Delivering human-centred housing: understanding the role of post-occupancy evaluation and customer feedback in traditional and innovative social housebuilding in England. Construction Management and Economics, 41(04), 277–92.
- Type: Journal Article
- Keywords: Customer experience; post-occupancy evaluation; innovation; housebuilding; UK;
- ISBN/ISSN: 0144-6193
- URL: https://doi.org/10.1080/01446193.2022.2111694
- Abstract:
Housing shortages and construction delays characterize the current UK housing crisis, and housing need is not met. Modern methods of construction (MMC) are put forward as a solution to ensure quicker, safer, and greener delivery of new homes and are supported by the government, especially in the social housing sector. The paper explores the post-occupancy evaluation mechanisms used by housing associations delivering homes with traditional and MMC approaches. It argues that, alongside the digital and offsite transformation of housebuilding, the industry needs to reconsider the way customer feedback is collected and what purposes it serves. The paper argues that UK housebuilding in the social housing sector can benefit from re-purposing post-occupancy evaluation (POE) from only measuring customer satisfaction and detecting defects, which is currently the case, to using it to improve housing design and construction quality. This could be done by developing a systematic learning loop from residents of previous projects to the design, development, and construction teams across the housebuilding supply chain. It could particularly benefit housing associations pioneering MMC that, as long-term asset holders of developed houses, have a vested interest in improving the quality of homes and creating a better residential experience. The accumulated knowledge of such customer-centred approaches could also inform MMC technology development and help increase its uptake. However, as the paper further discusses, there are many challenges on the way to effective POE in social housing provision, including the nature of the MMC-based housebuilding supply chain and the industry’s structural factors.
Newsham, G R, Birt, B J, Arsenault, C, Thompson, A J L, Veitch, J A, Mancini, S, Galasiu, A D, Gover, B N, Macdonald, I A and Burns, G J (2013) Do ‘green’ buildings have better indoor environments? New evidence. Building Research & Information, 41(04), 415-34.
Pérez-Bella, J M, Domínguez-Hernández, J, Rodríguez-Soria, B, del Coz-Díaz, J J and Cano-Suñén, E (2013) A new method for determining the water tightness of building facades. Building Research & Information, 41(04), 401-14.
Puolitaival, T, Kähkönen, K and Kestle, L (2023) The framing of construction management responsibilities in job advertisements in the UK and the USA. Construction Management and Economics, 41(04), 307–21.
Royal, S, Lehoux, N and Blanchet, P (2023) Comparative case study research: an international analysis of nine home warranty schemes. International Journal of Building Pathology and Adaptation, 41(04), 789-824.
Silveira da Costa, V and da Silva Torres, A (2023) Diagnosis of degradation state of the historic building facade through qualitative and quantitative indicators: case study of the Former School of Agronomy Eliseu Maciel. International Journal of Building Pathology and Adaptation, 41(04), 734-66.
Todd, J A, Pyke, C and Tufts, R (2013) Implications of trends in LEED usage: rating system design and market transformation. Building Research & Information, 41(04), 384-400.
Vidalakis, C and Sommerville, J (2013) Transportation responsiveness and efficiency within the building supply chain. Building Research & Information, 41(04), 469-81.
Wang, Y, Yao, Y, Zhang, Y, Su, B and Wu, T (2023) Impact of industrial agglomeration on total factor productivity in the construction industry: evidence from China. Construction Management and Economics, 41(04), 322–37.
Zapata Quimbayo, C A and Mejía Vega, C A (2023) Credit risk in infrastructure PPP projects under the real options approach. Construction Management and Economics, 41(04), 293–306.