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Afful, A E, Ayarkwa, J, Acquah, G K K, Osei-Asibey, D and Osei Assibey, A A D (2023) Barriers to incorporation of indoor environmental quality (IEQ) principles into building designs. Engineering, Construction and Architectural Management, 30(06), 2400-19.
Boyd, D and Bentley, D (2012) A critique of conceptions of design and management in construction projects. Construction Management and Economics, 30(06), 441-54.
Bröchner, J, Josephson, P-E and Kadefors, A (2002) Swedish construction culture, quality management and collaborative practice. Building Research & Information, 30(06), 392–400.
Cevikbas, M and Işık, Z (2023) Detecting the most appropriate delay analysis methods for mega airport projects. Engineering, Construction and Architectural Management, 30(06), 2463-80.
Durdyev, S, Koc, K, Karaca, F and Gurgun, A P (2023) Strategies for implementation of green roofs in developing countries. Engineering, Construction and Architectural Management, 30(06), 2481-502.
Erman, E (2002) Timber joint design: the geometric breakdown method. Building Research & Information, 30(06), 446–69.
Fitriani, H and Ajayi, S (2023) Investigation of requisite measures for enhancing sustainable construction practices in Indonesia. Engineering, Construction and Architectural Management, 30(06), 2602-20.
Gao, Q, Liu, B, Sun, J, Liu, C and Xu, Y (2023) Border-crossing frequencies of CO2 embodied in international trade of construction products for final demand. Engineering, Construction and Architectural Management, 30(06), 2360-80.
Jennings, W (2012) Why costs overrun: risk, optimism and uncertainty in budgeting for the London 2012 Olympic Games. Construction Management and Economics, 30(06), 455-62.
Khatatbeh, A A (2023) Quantifying the impact of ISO 9001 standard on the project and engineering management and success factors; A case of construction industry. Engineering, Construction and Architectural Management, 30(06), 2564-81.
- Type: Journal Article
- Keywords: construction industry; critical success factors; engineering projects; epc phases; iso 9001; Jordan; project and engineering management; quality standards; total quality management
- ISBN/ISSN:
- URL: https://doi.org/10.1108/ECAM-07-2021-0656
- Abstract:
Purpose: This study evaluates the implementation of ISO 9001 using total quality management on the engineering, procurement and construction phases in the Jordanian construction sector. Design/methodology/approach: A quantitative design has been employed with a total of 132 project team members selected from 5 construction organizations working in Jordan. A close-ended questionnaire was used to gather data which was later evaluated using descriptive and inferential statistics. Findings: The results show a significant role in project performance, customer satisfaction, project quality, cost-effectiveness, time effectiveness, shared cooperation and motivation of employees. It emphasizes the role of engineering in achieving the ISO 9001 standard. Quality standards in the construction project were also endorsed by 46.2% of participants, while 33.3% responded neutrally. The time effectiveness aspects of ISO 9001 endorsed by 38.5% participants 33.3% participants disagreed. Majority of the managers (61.5%) agreed that poor planning is a major barrier in the engineering phase (p-value, 0.011), followed by the incomplete design (56.4%) as the prime impeding factors linked to the decline of the quality in the construction sector. Originality/value: With the integration of the ISO 9001 quality standard, project managers can improve the project quality and make it cost-effective. The successful adaptation of the ISO 9001 certification allows the company to not only market its product/service but also internally audit itself for the possible deficits in its work capacity.
Langston, C (2023) The empirical relationship between contractor success and project innovation. Engineering, Construction and Architectural Management, 30(06), 2231-54.
Lehtiranta, L, Kärnä, S, Junnonen, J-M and Julin, P (2012) The role of multi-firm satisfaction in construction project success. Construction Management and Economics, 30(06), 463-75.
Mohandes, S R, Durdyev, S, Sadeghi, H, Mahdiyar, A, Hosseini, M R, Banihashemi, S and Martek, I (2023) Towards enhancement in reliability and safety of construction projects: developing a hybrid multi-dimensional fuzzy-based approach. Engineering, Construction and Architectural Management, 30(06), 2255-79.
Ofori, G (2002) Singapore's construction: moving toward a knowledge-based industry. Building Research & Information, 30(06), 401–12.
Olatunji, O A, Ramanayaka, C D E, Rotimi, F E and Rotimi, J O B (2023) Analysis of contractors' administrative characteristics in bid decision factors. Engineering, Construction and Architectural Management, 30(06), 2420-35.
Omar, H and Mahdjoubi, L (2023) Practical solutions for improving the suboptimal performance of construction projects using Dubai construction projects as an example. Engineering, Construction and Architectural Management, 30(06), 2185-205.
Onubi, H O, Hassan, A S, Yusof, N and Bahdad, A A S (2023) Moderating effect of project size on the relationship between COVID-19 safety protocols and economic performance of construction projects. Engineering, Construction and Architectural Management, 30(06), 2206-30.
Pietroforte, R and Miller, J B (2002) Procurement methods for US infrastructure: historical perspectives and recent trends. Building Research & Information, 30(06), 425–35.
Qiu, Y and Chen, H (2023) A systematic review of the knowledge domain of institutional theory in construction project management. Engineering, Construction and Architectural Management, 30(06), 2523-44.
Reeves, K (2002) Construction business systems in Japan: general contractors and subcontractors. Building Research & Information, 30(06), 413–24.
Rwelamila, P D (2002) Creating an effective construction industry strategy in South Africa. Building Research & Information, 30(06), 435–45.
Shahid, M U, Thaheem, M J and Arshad, H (2023) Quantification and benchmarking of construction waste and its impact on cost – a case of Pakistan. Engineering, Construction and Architectural Management, 30(06), 2304-33.
Shi, C, Chen, Y, Hua, Y and Tang, Y (2023) Understanding subcontracting organizational arrangements for construction projects in China: integrating capabilities and uncertainty. Engineering, Construction and Architectural Management, 30(06), 2381-99.
Shi, Q, Zuo, J and Zillante, G (2012) Exploring the management of sustainable construction at the programme level: a Chinese case study. Construction Management and Economics, 30(06), 425-40.
Sodangi, M (2023) Towards attaining efficient joint ventures in international construction: the case of Saudi Arabia. Engineering, Construction and Architectural Management, 30(06), 2545-63.
Tetteh, M O, Chan, A P C, Nani, G, Darko, A and Oppong, G D (2023) Impacts of management control mechanisms on the performance of international construction joint ventures: an empirical study. Engineering, Construction and Architectural Management, 30(06), 2280-303.
Xie, L L, Luo, Z and Zhao, X (2023) Critical factors of construction workers' career promotion: evidence from Guangzhou city. Engineering, Construction and Architectural Management, 30(06), 2334-59.
Yuan, X X (2012) Bayesian method for the correlated competitive bidding model. Construction Management and Economics, 30(06), 477-91.
Zaman, U, Florez-Perez, L, Anjam, M, Ghani Khwaja, M and Ul-Huda, N (2023) At the end of the world, turn left: examining toxic leadership, team silence and success in mega construction projects. Engineering, Construction and Architectural Management, 30(06), 2436-62.
Zhang, H M, Chong, H Y, Zeng, Y and Zhang, W (2023) The effective mediating role of stakeholder management in the relationship between BIM implementation and project performance. Engineering, Construction and Architectural Management, 30(06), 2503-22.