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Aibinu, A A, Ling, F Y Y and Ofori, G (2011) Structural equation modelling of organizational justice and cooperative behaviour in the construction project claims process: contractors' perspectives. Construction Management and Economics, 29(05), 463–81.

  • Type: Journal Article
  • Keywords: claims; cooperation; conflict; organizational justice; structural equation model
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/01446193.2011.564195
  • Abstract:
    A cooperative attitude is essential for successful teamwork in construction. The levels of conflict and dispute on construction projects are conceptualized as forms of cooperative/uncooperative attitude. A theoretical model demonstrates how conflict intensity, contractors' dispute tendencies and six identified constructs of organizational justice interact with and relate to each other. The model is tested using a structural equation modelling technique with partial least?squares estimation. It uses survey data obtained from 41 contractors regarding their project experience. The results suggest that perceptions about organizational justice either promote or hinder cooperative behaviour in the construction project delivery process. Organizational justice, or at least people's perceptions of it, influenced 38% of conflict intensity levels, and altered 46% of contractors' tendencies to dispute. Perceptions about the quantum of claims approved (favourability of the outcome and the perceived fairness of the outcome) influenced the levels of conflict and dispute. However, the way people are treated (quality of treatment) and the way claims are administered (quality of decision?making) have the largest impact on the model developed. Cooperative behaviour can be promoted on projects by managing construction claims in a proactive manner and by proper implementation of the claims mechanism.

Alemu, S K (2022) Construction time prediction model for public building projects. Engineering, Construction and Architectural Management, 29(05), 2183-206.

Cole, R J (2001) Lessons learned, future directions and issues for GBC. Building Research & Information, 29(05), 355–73.

Deal, B (2001) Ecological urban dynamics: the convergence of spatial modelling and sustainability. Building Research & Information, 29(05), 381–93.

Elkabalawy, M and Moselhi, O (2022) Optimized resource-constrained method for project schedule compression. Engineering, Construction and Architectural Management, 29(05), 2106-29.

Gambatese, J A and Hallowell, M (2011) Factors that influence the development and diffusion of technical innovations in the construction industry. Construction Management and Economics, 29(05), 507–17.

Garay, A, Ruiz, A and Guevara, J (2022) Dynamic evaluation of thermal comfort scenarios in a Colombian large-scale social housing project. Engineering, Construction and Architectural Management, 29(05), 1909-30.

Gunduz, M and Al-Naimi, N H (2022) Construction projects delay mitigation using integrated balanced scorecard and quality function deployment. Engineering, Construction and Architectural Management, 29(05), 2073-105.

Hon, C K H, Sun, C, Xia, B, Jimmieson, N L, Way, K A and Wu, P P Y (2022) Applications of Bayesian approaches in construction management research: a systematic review. Engineering, Construction and Architectural Management, 29(05), 2153-82.

Hou, W and Wang, L (2022) Research on the refinancing capital structure of highway PPP projects based on dynamic capital demand. Engineering, Construction and Architectural Management, 29(05), 2047-72.

Jarkas, A and Horner, M (2011) Revisiting the applicability of learning curve theory to formwork labour productivity. Construction Management and Economics, 29(05), 483–93.

John, S T, Mohan, A, Philip, M S, Sarkar, P and Davis, R (2022) An IoT device for striking of vertical concrete formwork. Engineering, Construction and Architectural Management, 29(05), 1991-2010.

Kim, Y W, Han, S, Shin, S and Choi, K (2011) A case study of activity‐based costing in allocating rebar fabrication costs to projects. Construction Management and Economics, 29(05), 449–61.

Koc, K and Gurgun, A P (2022) Ambiguity factors in construction contracts entailing conflicts. Engineering, Construction and Architectural Management, 29(05), 1946-64.

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Liou, F m, Yang, C h, Chen, B and Chen, W (2011) Identifying the Pareto‐front approximation for negotiations of BOT contracts with a multi‐objective genetic algorithm. Construction Management and Economics, 29(05), 535–48.

Luo, L, Zhang, L, Zheng, X and Wu, G (2022) A hybrid approach for investigating impacts of leadership dynamics on project performance. Engineering, Construction and Architectural Management, 29(05), 1965-90.

Mackley, C J and Milonas, S (2001) Knowledge transfer and Green Building Challenge. Building Research & Information, 29(05), 54.

Pemsel, S and Widén, K (2011) Bridging boundaries between organizations in construction. Construction Management and Economics, 29(05), 495–506.

Plessis, C d (2001) Sustainability and sustainable construction: the African context. Building Research & Information, 29(05), 374–80.

Rahmani, F, Scott-Young, C, Tadayon, A and van der Walt, J D (2022) Team composition in relational contracting (RC) in large infrastructure projects: a Belbin’s team roles model approach. Engineering, Construction and Architectural Management, 29(05), 2027-46.

Said, H, Mali, A and Deshmukh, A (2022) Identification and assessment of the unionization factors of the US electrical construction trade. Engineering, Construction and Architectural Management, 29(05), 2207-31.

Shah, R K and Dawood, N (2011) An innovative approach for generation of a time location plan in road construction projects. Construction Management and Economics, 29(05), 435–48.

Theaker, I G and Cole, R J (2001) The role of local governments in fostering 'green' buildings: a case study. Building Research & Information, 29(05), 394–408.

Thomas Ng, S, Fan, R Y C and Wong, J M W (2011) An econometric model for forecasting private construction investment in Hong Kong. Construction Management and Economics, 29(05), 519–34.

Todd, J A, Crawley, D, Geissler, S and Lindsey, G (2001) Comparative assessment of environmental performance tools and the role of the Green Building Challenge. Building Research & Information, 29(05), 324–35.

Wang, P, Fenn, P, Wang, K and Huang, Y (2022) A Bayesian belief network predictive model for construction delay avoidance in the UK. Engineering, Construction and Architectural Management, 29(05), 2011-26.

Zhang, N, Deng, X, Hwang, B G, Bi, M and Mahmoudi, A (2022) A novel approach to selecting the best partner for high-speed rail firms. Engineering, Construction and Architectural Management, 29(05), 2130-52.