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Ahmadian Fard Fini, A, Maghrebi, M, Forsythe, P J and Waller, T S (2022) Using existing site surveillance cameras to automatically measure the installation speed in prefabricated timber construction. Engineering, Construction and Architectural Management, 29(02), 573-600.

Ayodele, O A, Chang-Richards, Y and González, V A (2022) A framework for addressing construction labour turnover in New Zealand. Engineering, Construction and Architectural Management, 29(02), 601-18.

Bordass, B, Cohen, R, Standeven, M and Leaman, A (2001) Assessing building performance in use 2: technical performance of the Probe buildings. Building Research & Information, 29(02), 103–13.

Bordass, B, Cohen, R, Standeven, M and Leaman, A (2001) Assessing building performance in use 3: technical performance of the Probe buildings. Building Research & Information, 29(02), 114–28.

Bordass, B, Leaman, A and Ruyssevelt, P (2001) Assessing building performance in use 5: technical performance of the Probe buildings. Building Research & Information, 29(02), 144–57.

Cao, D, Shao, S, Huang, B and Wang, G (2022) Multidimensional behavioral responses to the implementation of BIM in construction projects: an empirical study in China. Engineering, Construction and Architectural Management, 29(02), 819-41.

Cohen, R, Standeven, M, Bordass, B and Leaman, A (2001) Assessing building performance in use 1: the Probe process. Building Research & Information, 29(02), 85–102.

Cooper, I (2001) Post-occupancy evaluation - where are you?. Building Research & Information, 29(02), 158–63.

Do, S T, Nguyen, V T and Dang, C N (2022) Exploring the relationship between failure factors and stakeholder coordination performance in high-rise building projects: empirical study in the finishing phase. Engineering, Construction and Architectural Management, 29(02), 870-95.

Eley, J (2001) How do post-occupancy evaluation and the facilities manager meet?. Building Research & Information, 29(02), 164–7.

Gannon, M J and Smith, N J (2011) An effective outline business case to facilitate successful decision-making. Construction Management and Economics, 29(02), 185–97.

Gurgun, A P and Koc, K (2022) Administrative risks challenging the adoption of smart contracts in construction projects. Engineering, Construction and Architectural Management, 29(02), 989-1015.

Hung, Y-H, Smith-Jackson, T and Winchester, W (2011) Use of attitude congruence to identify safety interventions for small residential builders. Construction Management and Economics, 29(02), 113–30.

Katebi, A, Mohammadhosseini, A, Najmeddin, M and Homami, P (2024) The moderating impact of organizational readiness, competitive pressure and compatibility on the cost of using precast concrete components. Journal of Financial Management of Property and Construction, 29(02), 274-94.

Ketabi, A B and Heravi, G (2022) Developing a framework for evaluating construction project safety levels and optimal cost allocation to safety influential factors. Engineering, Construction and Architectural Management, 29(02), 643-68.

Kim, Y-W and Kim, S-C (2011) Cost analysis of information technology-assisted quality inspection using activity-based costing. Construction Management and Economics, 29(02), 163–72.

Larsson, N K (2001) iiSBE: the international initiative for sustainable built environment. Building Research & Information, 29(02), 175–7.

Leaman, A and Bordass, B (2001) Assessing building performance in use 4: technical performance of the Probe buildings. Building Research & Information, 29(02), 129–43.

Liu, A M M, Fellows, R and Tuuli, M M (2011) The role of corporate citizenship values in promoting corporate social performance: towards a conceptual model and a research agenda. Construction Management and Economics, 29(02), 173–83.

Loosemore, M and McCallum, A (2022) The situational and individual determinants of entrepreneurship in the construction industry. Engineering, Construction and Architectural Management, 29(02), 1038-60.

Loosemore, M, Alkilani, S Z and Hammad, A W A (2022) Barriers to employment for refugees seeking work in the Australian construction industry: an exploratory study. Engineering, Construction and Architectural Management, 29(02), 619-42.

Maheswari, J U, Mujumdar, P, Padala, S P S and Gwaskoti, A (2022) BDM–MDM integrated solution concept for scheduling information-driven projects. Engineering, Construction and Architectural Management, 29(02), 1016-37.

Mohammadi, S, Tavakolan, M and Zahraie, B (2022) An intelligent simulation-based framework for automated planning of concrete construction works. Engineering, Construction and Architectural Management, 29(02), 916-39.

Osei-Appiah, V K, Kissi, E, Karikari, V A, Ayeng, P, Danquah-Smith, E and Adesi, M (2024) Assessing the impact of early supplier involvement on public works procurement. Journal of Financial Management of Property and Construction, 29(02), 229-49.

Ríos-Fernández, J C (2022) Thermal performance assessment of cool roofs on supermarkets through case analysis in 13 cities. Engineering, Construction and Architectural Management, 29(02), 739-54.

Rajhans, R K (2024) How do economic policy uncertainty and leverage impact firm-level cash holding distribution of housing companies in an emerging economy? A quantile regression approach. Journal of Financial Management of Property and Construction, 29(02), 331-48.

Rathnayaka, L S D, Malsha Nadeetharu, B K and Kulatunga, U (2024) Applicability of electronic document management system (EDMS) for the cost management of mega construction projects in Sri Lanka. Journal of Financial Management of Property and Construction, 29(02), 314-30.

Scrase, J I (2001) Curbing the growth in UK commercial energy consumption. Building Research & Information, 29(02), 51–61.

Shah, M A, Kumar, S, Shah, M A and Rasool, A (2024) Examining the relationship among critical success factors (CSFs) for delivery of sustainable public-private partnership projects. Journal of Financial Management of Property and Construction, 29(02), 250-73.

Shalwani, A and Lines, B (2022) Using issue logs to improve construction project performance. Engineering, Construction and Architectural Management, 29(02), 896-915.

Sheamar, S, Wedawatta, G, Tennakoon, M, Palliyaguru, R and Antwi-Afari, M F (2024) The potential of new models of construction procurement to counter cost overruns in construction projects: an exploratory study from a contractors’ perspective. Journal of Financial Management of Property and Construction, 29(02), 211-28.

Silva, P M, Domingo, N and Ameer Ali, N A N (2024) Causes of disputes in the construction industry – a systematic literature review. Journal of Financial Management of Property and Construction, 29(02), 193-210.

  • Type: Journal Article
  • Keywords: causes of disputes; construction industry; disputes; systematic literature review
  • ISBN/ISSN:
  • URL: https://doi.org/10.1108/JFMPC-03-2023-0012
  • Abstract:
    Purpose: The construction industry is complex, human-intensive and driven by monetary values. Hence, disputes are widespread. Initial conflicts among parties may develop into a disastrous dispute that costs the project success and good relationships and affects stakeholders' expectations. There has been a focus on causes of construction-related disputes, and studies over the past three decades have attempted to identify a more comprehensive list of reasons for disputes. Some of these studies' limitations were geographical, project delivery methods and project types. The purpose of this study is to identify the most recent and conclusive list of causes of disputes based on current literature by undertaking a systematic literature review (SLR). Design/methodology/approach: Considering the large number of studies that focused on causes of disputes, this study aims to develop a comprehensive list of causes, using a SLR, as it ensures that all previous articles in multiple databases are reviewed to produce a comprehensive outcome. A six-stage SLR was followed from background study to analysis and reporting. Findings: Not surprisingly, the number of publications has increased over time, most from the Middle East region. The interconnected nature of the causes was widely emphasised. The SLR has produced eight common core causes of disputes. They are: poor contractual arrangements, employer-initiated scope changes, unforeseen site changes, poor contract understanding and administration, contractor’s quality of works, the inability of the contractor to achieve time targets, non- or delayed payments and poor quality of design. The majority of previous authors realised that disputes could be avoided by parties’ involvement during the early stages, avoiding being opportunistic and acting collaboratively. Originality/value: Even though numerous studies have been carried out to identify the causes of disputes in the construction industry, none did a SLR. This study aggregates all the previous studies that focused on construction-related disputes systematically. Categorising causes based on the party primarily responsible help various stakeholders by providing a distinct list of factors to avoid that contribute to disputes. © 2023, Emerald Publishing Limited.

Singla, H K and Chammanam, S S (2024) Development of a financial performance measurement model for real estate business: an exploratory study in India. Journal of Financial Management of Property and Construction, 29(02), 295-313.

Styhre, A (2011) In the circuit of credibility: construction workers and the norms of "a good job". Construction Management and Economics, 29(02), 199–209.

Teo, M M and Loosemore, M (2011) Community-based protest against construction projects: a case study of movement continuity. Construction Management and Economics, 29(02), 131–44.

Wahab, A and Wang, J (2022) Factors-driven comparison between BIM-based and traditional 2D quantity takeoff in construction cost estimation. Engineering, Construction and Architectural Management, 29(02), 702-15.

Wang, G, Liu, M, Cao, D and Tan, D (2022) Identifying high-frequency–low-severity construction safety risks: an empirical study based on official supervision reports in Shanghai. Engineering, Construction and Architectural Management, 29(02), 940-60.

Yang, J, Shen, P Q, Bourne, L, Ho, C M-F and Xue, X (2011) A typology of operational approaches for stakeholder analysis and engagement. Construction Management and Economics, 29(02), 145–62.

Zahoor, H, Khan, R M, Nawaz, A, Ayaz, M and Maqsoom, A (2022) Project control and forecast assessment of building projects in Pakistan using earned value management. Engineering, Construction and Architectural Management, 29(02), 842-69.

Zaryoun, M, Hosseini, M and Soleymani, K (2022) Sustainable architecture and earthquake resilience of vernacular Zegalli houses in northern Iran. Engineering, Construction and Architectural Management, 29(02), 1061-85.

Zimmerman, A and Martin, M (2001) Post-occupancy evaluation: benefits and barriers. Building Research & Information, 29(02), 168–74.

Zohrehvandi, S, Khalilzadeh, M, Amiri, M and Shadrokh, S (2022) Project buffer sizing and dynamic buffer consumption algorithm in power generation construction. Engineering, Construction and Architectural Management, 29(02), 716-38.

Zou, X, Zhang, L and Zhang, Q (2022) Time-cost optimization in repetitive project scheduling with limited resources. Engineering, Construction and Architectural Management, 29(02), 669-701.