Abstracts – Browse Results

Search or browse again.

Click on the titles below to expand the information about each abstract.
Viewing 1 results ...

Chileshe, N and Sim, Y L (2007) Desirable management practices and cultural values for construction quality assessment systems (CONQUAS): methodology for deployment. In: Boyd, D (Ed.), Proceedings 23rd Annual ARCOM Conference, 3-5 September 2007, Belfast, UK. Association of Researchers in Construction Management, Vol. 2, 557–66.

  • Type: Conference Proceedings
  • Keywords: assessment; construction; cultural values; quality systems; construction organisations; construction quality assessment systems (CONQUAS); total quality management (TQM)
  • ISBN/ISSN: 978-0-9552390-0-7
  • URL: http://www.arcom.ac.uk/-docs/proceedings/ar2007-0557-0566_Chileshe_and_Sim.pdf
  • Abstract:
    Using descriptive statistics from a sample of 24 UK Construction related organisations currently utilising various modes of quality systems within their construction projects; this paper investigates the desirable management practices and cultural values for the deployment of Construction Quality Assessment Systems (CONSQUAS). All the Management Practices scored medium levels (means score > 3.00) of readiness with the highest being 'Motivation and Rewards' and 'Vision'. On the other hand, the most important cultural values for CONQUAS deployment were found to be 'Harmony with People' and 'Harmony with Universe'. The least important (mean score < 3.00) cultural values were 'Respect for Authority' and 'Interdependency'. The findings suggest that the integration of cultural values and management practices as observed within the Eastern environment can be transferred within the Western environment with Total Quality Management (TQM) as the leverage for the deployment of CONQUAS. This would contribute to the enhancement of the quality performance within the UK Construction Industry. This paper concludes by presenting the methodology for assessing and communicating the levels of consideration of the management practices and cultural values desirable for the CONQUAS deployment. The findings indicate that the methodology is both reliable and valid.