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Campbell, J M and Smith, S D (2006) CBR research using the 'Think', 'Plan', 'Do' classification method. In: Boyd, D (Ed.), Proceedings 22nd Annual ARCOM Conference, 4-6 September 2006 Birmingham, UK. Association of Researchers in Construction Management, Vol. 1, 177–86.
- Type: Conference Proceedings
- Keywords: benchmarking; civil engineering; health and safety; information management; organizational culture
- ISBN/ISSN: 0 9552390 0 1
- URL: http://www.arcom.ac.uk/-docs/proceedings/ar2006-0177-0186_Campbell_and_Smith.pdf
Recent skill shortages in the UK Construction Industry have undoubtedly lead to a loss of tacit knowledge and experience. In addition, clients' need for greater value and better construction services results in companies striving for competitive advantage by becoming more efficient in the way they manage their knowledge systems and resources. Although Case-based reasoning (CBR) originated in artificial intelligence research, it has transcended barriers between technology and methodology to become applicable in many industrial and research fields. Research and applications have shown CBR can emulate human reasoning and decision making processes and as such a wide variety of construction tasks have been used in case studies. Furthermore, CBR applications may cover many areas of a project life cycle, but the extent of coverage was generally unknown. By mapping an innovative three-stage classification method to the accepted model of a project life cycle, past CBR research can be grouped and inspected. This 'think', 'plan', and 'do' classification method has shown imbalance of CBR research applications within the construction industry with little aid to those involved in the 'doing' phases. The 'think', 'plan', 'do' classification method has identified potential areas where the further application of CBR may prove useful within infrastructure management, and in particular within an educational role for safety and risk management.