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Ahmad, H, An, M and Gaterell, M (2008) KM model to embed knowledge management activities into work activities in construction organisations. In: Dainty, A (Ed.), Proceedings 24th Annual ARCOM Conference, 1-3 September 2008, Cardiff, UK. Association of Researchers in Construction Management, Vol. 1, 309–18.

  • Type: Conference Proceedings
  • Keywords: business strategy; competitive advantage; knowledge management model; knowledge management system; knowledge management techniques
  • ISBN/ISSN: 978-0-9552390-1-4
  • URL: http://www.arcom.ac.uk/-docs/proceedings/ar2008-309-318_Ahmad_An_and_Gaterell.pdf
  • Abstract:
    Knowledge management (KM) is now becoming a vital issue in the business strategies of the construction organisations to gain competitive advantage. In the construction industry, the increased pressure from customers toward improving quality of works while reducing time and cost raises the needs of the construction organisations for continuous learning and innovating through KM. In order to apply KM into work activities more effectively and efficiently, it requires the support of KM methods and techniques. This paper presents a KM model that contains a set of KM techniques to support understanding and applying these techniques in practice, which focuses upon identifying the importance of KM tools and techniques and how they facilitate KM activities to improve the application of KM in the construction industry. Questionnaire survey and case study have been carried out, which aim at improving and testing the proposed KM model and tools to facilitate embedding KM into work activities. The results show that the use and implementation of KM in the construction organisations can support the competitive advantages of the organisations. The problems of the application of KM techniques and tools in the construction organizations are discussed. Recommendations are given in order to improve the implementation of KM in the construction organizations.