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Becerik, B (2004) Suggestions for improving adoption of online collaboration and project management technology. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 2, 1221–33.
- Type: Conference Proceedings
- Keywords: AEC Industry; collaboration; communication; extranets; project management
- ISBN/ISSN: 0 9534161 9 4
- URL: http://www.arcom.ac.uk/-docs/proceedings/ar2004-1221-1233_Becerik.pdf
This research focuses on current problems and inefficiencies of implementation and operation of Online Collaboration and Project Management (OCPM) technology in the US Architecture, Engineering and Construction (AEC) industry. Despite the enormous number of the solutions and claims about their advanced technology and benefits, the adoption of these tools by the industry stakeholders has been very slow. Unfortunately, the huge amount of technology is presented without targeting the evolving communication & collaboration necessities of the industry. In an attempt to fill the need of research to explore how these tools actually interact with the organizational context, what the needs of the users are, and how this technology can be improved and commonly adopted by the industry, three active construction projects were studied and a user survey was conducted. This paper outlines the findings of one-year research and concludes with "Critical Enhancement Areas" that would hasten the adoption and successful implementation of these tools by the AEC industry. The study enforces that success is less about adding more advanced technology but it is more about using the available technology in a more reinforcing way to solve business problems and obstacles regarding the adoption of these tools.