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Ballard, G (2002) Managing work flow on design projects: a case study. Engineering, Construction and Architectural Management, 9(03), 284–91.
- Type: Journal Article
- Keywords: design; last planner; production control; value; value generation; work flow
- ISBN/ISSN: 0969-9988
- URL: http://www.ingentaconnect.com/content/bsc/ecam/2002/00000009/00000003/art00013
Project management has neglected produc-tion. Its theory and techniques are devoted for the most part to the formation, award and administration of contracts. Production management has equally neglected projects. Developed in manufacturing, theor-ies and techniques of managing production focus almost entirely on the task of making multiple copies of a single design. Management of project-based production systems lies at the intersection of these two disciplines, is enormously important, and has been until recently almost entirely undeveloped. A new project delivery process is emerging in the architectural/engineering/construction (AEC) industry. Its first module is production control, dedicated to the management of work flow between specialists. A new production control system, termed the `Last Planner' system, has been successfully applied both to construction and design phases of AEC projects. The paper presents a case study describing one of the first applications of Last Planner to design, which is considered to be essentially a value generating process.