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Biscaya, S V N (2012) Coordination and management of information for construction design projects: a framework for Portugal, Unpublished PhD Thesis, School of the Built Environment, University of Salford.
- Type: Thesis
- Keywords: accountability; communication; coordination; corruption; focus group; information system; interview; Portugal; stakeholder
- URL: http://usir.salford.ac.uk/id/eprint/29281/
In the construction industry in Portugal, the coordination and management of information for construction design projects has been neglected. The use of classification systems and protocols for the communication of information amongst the different stakeholders is poor and inefficient. This research aims to explore the viability of developing a systematic approach to the coordination of information amongst the multiple project stakeholders in the Portuguese Construction Industry. Bearing this in mind, the core research question of this doctoral thesis is: What sort of framework and guidelines are needed for the successful implementation of a classification information system for construction project design data in Portugal, which is accessible to all stakeholders involved? A mixed methods approach was developed for this purpose, with emphasis given to qualitative research techniques. Methods used comprised: literature review, quantitative survey, semi-structured interviews and focus group discussions. Whereas quantitative research methods contributed to a more rigorous interpretation process, qualitative research methods offered a solid description of the former. This methodology was used in order to establish and design a conceptual classification framework model for information coordination and management throughout the design project and construction in Portugal. First, constraints and enablers to framework development and implementation were identified at all levels: political, cultural and behaviour, legal, technical and educational, economic and financial, and organizational issues. Three overarching issues were also identified: corruption, lack of accountability and non-compliance timelines/deadlines. Then, a conceptual framework was developed, detailing 1) content, 2) characteristics of an environment conductive to a successful development, implementation and use of the framework, and 3) guidelines to its dissemination.