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Candel, M, Karrbom Gustavsson, T and Eriksson, P (2021) Front-end value co-creation in housing development projects. Construction Management and Economics, 39(03), 245–60.

  • Type: Journal Article
  • Keywords: Value co-creation/co-destruction; front-end; value propositions; conflict management; housing developers; municipalities;
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/01446193.2020.1851037
  • Abstract:
    As a result of local governance, municipalities and housing developers work together to define housing development projects and to co-create value propositions. The purpose of this study is to explore how value propositions are co-created during the front-end of housing development projects and how this affects housing developers’ ability to drive change and innovation. The value co-creation process is explored through interviews, documents and observations in a case study of an urban development programme in Sweden. The findings illustrate how emerging conflicts and the process of resolving them are central drivers for value co-creation between these actors. However, conflicts that are not managed and resolved constructively can lead to the co-destruction of value. In this study we illustrate how value co-creation processes that precede procurement limit the flexibility of housing developers and determine the scope for value that can be realised.