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Chandrasekera, T and Hebert, P (2019) Emergency preparedness in the hospitality industry in Sri Lanka. International Journal of Disaster Resilience in the Built Environment, 10(02–03), 167–74.

  • Type: Journal Article
  • Keywords: Emergency preparedness; Hospitality industry; Facility management;
  • ISBN/ISSN: 1759-5908
  • URL: https://doi.org/10.1108/IJDRBE-01-2018-0001
  • Abstract:
    The purpose of this study is to investigate the emergency preparedness of the hospitality industry in Sri Lanka, focusing on hotels and restaurants in the southern coastal belt. Design/methodology/approach A questionnaire on emergency preparedness was provided to 30 randomly recruited participants from the industry. The survey consisted of 30 open and closed-ended questions, focusing on basic demographic information, information about emergency preparedness of the facility, food safety and issues regarding power management. Findings The findings of this study provide insight on the emergency preparedness of the hospitality industry in Sri Lanka. Research limitations/implications In its current iteration, the sample size was a major limitation. The study was conducted by using an online questionnaire, and that affected the number of responses received. Social implications The results provide insight into how improvements can be made in future developments of similar nature especially in terms of emergency mitigation efforts. These findings also provide suggestions on areas that need to be improved through educating the industry. Originality/value This study is a part of a larger project where the research team is investigating emergency preparedness in the hospitality industry in different regions of the world.