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Dainty, A R J, Bagilhole, B M and Neale, R H (1998) Improving the retention of construction professionals: a soft HRM approach. In: Hughes, W (Ed.), Proceedings 14th Annual ARCOM Conference, 9-11 September 1998, Reading, UK. Association of Researchers in Construction Management, Vol. 1, 40–9.
- Type: Conference Proceedings
- Keywords: career development; organizational culture; performance appraisal; soft HRM; staff retention
- ISBN/ISSN: 0 9534161 0 0
- URL: http://www.arcom.ac.uk/-docs/proceedings/ar1998-040-049_Dainty_Bagilhole_and_Neale.pdf
- Abstract:
Understanding the career development of construction professionals is fundamental to developing HR policies to secure their retention. The objective of this research was to determine the factors and inter-related decisions that had influenced the career dynamics of construction managers and professionals, and to develop a framework of soft HRM practices aimed at improving their retention through enhanced career development opportunities. The research employed a primarily qualitative methodology to collect detailed career history profiles of the informants. These data were used to establish the factors leading to high staff turnover. The research provided insights into: the decision-making processes made by construction professionals in developing their careers; the resultant effects that these strategies had on their career dynamics; the compatibility and conflicts between personal action and resolutions; and the HR policy of large construction companies. The paper concludes by offering a soft HRM framework for improving the retention of construction professionals, which takes account of the factors causing staff turnover which emerged from the analysis.