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Ahmad, I U and Sein, M K (1997) Construction project teams for TQM: a factor-element impact model. Construction Management and Economics, 15(05), 457-67.

  • Type: Journal Article
  • Keywords: normative model; organization theory; project team; total quality management
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/014461997372827
  • Abstract:

    The factor-element impact model is a normative, theory-based contingency model. It is concerned with iden-tifying the factors that affect the success of total quality management (TQM) initiatives in construction projects. This model is based upon organizational theory, utilizing an interactionist view of organizational design. If TQM is to succeed, construction project teams should be formed with its implementation in mind. The most important factors influencing the success of particular project team configurations are project char-acteristics. Organizational characteristics of participating firms are also significant. The contingency model developed in this paper involves an iterative approach of designing construction project teams to minimize negative effects on TQM. Guidelines are offered on how to apply the model, and two scenarios are presented to illustrate its application.